Taco Bell Takes a Startup Approach in Launching 'Ta.co,' Its New Website

Grow Your Business, Not Your Inbox

Stay informed and join our daily newsletter now!
2 min read

Taco Bell's new wants to make the company your new favorite trendy startup.

Today, the taco chain is launching a new website and "virtual flagship restaurant," ta.co. The new website will allow for fully customizable online ordering, in a similar style to the chain's app, as well as hosting a publishing channel featuring content created by the brand and collaborators.

"Customers want ease of access and they want that ease of access on their terms," says Taco Bell CEO Brian Niccol. "People love to be in control of both their order and how they customize their food experience."

Related: Why a Taco Bell in Chicago Is Hiring a Bouncer

Niccol and Vice President of Digital Tressie Lieberman say that the new website and its creator, the Digital Innovation & On Demand team (formed this spring), are heavily influenced by startups in their approach to . In addition to relying on startup favorites such as Slack and instead of meetings and emails, the team is drawing inspiration from companies such as that focus on mobile and the on demand economy.

"Ease is the new loyalty," says Lieberman.

According to Lieberman, Taco Bell is taking lessons learned from the mobile app and applying them not only to the website, but increasing opportunities for customization and seamless service at in-store locations with options like ordering kiosks, virtual kitchens and a digital board. Other things to look forward to from Taco Bell's Digital Innovation & On Demand team include delivery, which is expanding from its test in more than 200 markets this summer, and a gamified loyalty reward program launching in late 2015. 

Related: 11 Chains That Now Deliver (If You Live in a Certain Area)

More from Entrepreneur

We created the Start Your Own Business (SYOB) course to help you get started on your entrepreneurial journey. You will learn everything you need to know about testing the viability of your idea, writing a business plan, raising funds, and opening for business.
Jumpstart Your Business. Entrepreneur Insider is your all-access pass to the skills, experts, and network you need to get your business off the ground—or take it to the next level.
Create your business plan in half the time with twice the impact using Entrepreneur's BIZ PLANNING PLUS powered by LivePlan. Try risk free for 60 days.

Latest on Entrepreneur