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Total Qualilty Management

This story appears in the May 2000 issue of Entrepreneur. Subscribe »

Who was Edward Deming? Probably the single msot influential thinker on in the latter half of the 20th century and the person who birthed TQM, . Boil down Deming's and he says: Hunt for continuous improvement in your product or service, and strive to keep your workers highly motivated-a simplification, buit if you want to know more, stop here for a short but intelligible account of Deming's main ideas.

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