Internet and technology statistics
Canadian consumers spent $958 million online in 1999, reports Toronto retail and marketing consulting firm J.C. Williams Group. American consumers spent $36.6 billion in the same year, according to management consulting firm The Boston Consulting Group.
Six percent of shoppers who bump into problems at a Web site say they'll also boycott the business's brick-and-mortar stores, according to research by The Boston Consulting Group.
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