Internet and technology statistics
Canadian consumers spent $958 million online in 1999, reports Toronto retail and marketing consulting firm J.C. Williams Group. American consumers spent $36.6 billion in the same year, according to management consulting firm The Boston Consulting Group.
Six percent of shoppers who bump into problems at a Web site say they'll also boycott the business's brick-and-mortar stores, according to research by The Boston Consulting Group.
Continue reading this article -- and everything on Entrepreneur!
Become a member to get unlimited access and support the voices you want to hear more from. Get full access to Entrepreneur for just $5!