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News and Trends / Apps

Laundry App Development, It's Importance, Cost & Must Have Features

By 2020, in US alone, revenues from dry cleaning & laundry services are projected to reach around 8.728 billion U.S. dollars
Laundry App Development, It's Importance, Cost & Must Have Features
Image credit: ShutterStock
CEO & Co-Founder of MobiCommerce
5 min read
Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur India, an international franchise of Entrepreneur Media.

The increase in the number of working couples with hectic schedules and the nightmare of doing laundries on weekends is ingiving an impetus to the laundry industry in India like never before. The industry has a huge potential with the laundry service market in India expected to sky up to $76.5 billion, according to a Euromonitor International report.

Also, the unorganised laundry market in India sums up to 200,000 crore annually with just the 5% of the market being organised, leaving rest unexplored. The report also states that the 12 million online consumers are expected to grow at a CAGR of 20%.

By 2020, in US, revenues from dry cleaning & laundry services are projected to reach around 8.728billion U.S. dollars. Not only this, according to Google trends, the search for the “laundry app” keyword across worldwide ranges averagely up to 100 within just a month(Jan 2018) and UK being the highest interest region followed by US.

Why Laundry Business Requires An App?

In addition to above statistics, below are the major reasons to go for a mobile app for your laundry business:

  1. More Organized Communication: Avoid the miscommunication of the pick-up and deliveries and also the chaos of misplacing or leaving out the clothes at the time of pick up or delivery or during laundry process.
  2. Enhance Customer Experience: Make it easy and smooth for your customers by streamlining the entire process right from online booking to door delivery of their clothes.
  3. Increase Orders: Grab more customers by offering them a convenience way to do laundry. Laundry app can be a great medium to boost your sales as well as retain your existing customers.
  4. Get Order History & Details: More organized way to check and keep record of the previous orders as well as customer records.

Well, seems like if you don’t have an app for your laundry business you are losing a huge set of your potential crowd and you should surely consider developing a laundry mobile app soon.

While developing a laundry and dry-cleaning app, you should for sure research for the features to be integrated in your app to get the most out of it. Below is the list of must have features:

Pick-up & Delivery Slots: Let your customer select their preferred time for pick-up and delivery of their laundries.

Cost Estimator: Give an estimate to your customer of their laundry with helping them to calculate the cost with respect to their clothes’ type.

Specify Laundry Preferences : Take additional information from your customer for their laundries like scented or non-scented or any other

Real- Time Tracking & Assessment: Make easy for your customer to track the status of their laundry.

Payments Options: Let your customer pay hassle free with Debit Card, Credit Card, COD or any other payment gateway.

One Click ADD TO CART and One Step CHECKOUT for a smoother and faster transaction.

Sync with Website and Web App: Get app which are 100% sync with your online store.

Layout Designer:  Design your App Screens to give an eye-soothing shopping experience in sync with your brand.

Social Media Login: Give a fast login to your customer with letting them login app through their social profiles.

In addition to the above features, do consider the below admin and promotional features beneficial for you as well as your customers too.

Admin Panel Features:

Scheduling & Auto Assignments

Have the liberty to schedule a Pick-up & delivery suiting to you as well as to your customers. Also straight away assign appointments to respective staff.

Service Management

Manage laundry services in the most simplified way with changing prices as per clothes type.


Send delivery & pick up reminders to customers for their clothes collection and drop-offsto manage everything effectively.

Promotional Features:

Service Reviews

Allow your customer to review your laundry & dry clean services for better trust factor.

Push Notification

Send them offers as well as notify them with their clothes status.

When we have listed all the features, let’s also see how much it will cost to get a laundry app ready with all the above features. Developing an app for laundry business with above points would take around a month or two and the estimate would be $15000- $20000 depending the expertise level of the developer you hire.

Businesses That Increased their Revenue with Laundry App:

Wassup Laundry, India:  Based in Chennai, a start-up of 2015 became a Rs. 100 crore company by tapping the unorganised market and taking it to the most organised format.

With an idea of taking laundry business in to an organised and standardised level, proper management and entrepreneur skills along with presence on online/mobile has helped them a lot in achieving this success.

Tooler, India:With the idea of taking piled up laundries and letting people enjoy their time in personal do, the start-up today processes approx. 50 + orders on weekdays & almost 100 + on weekends with average ticket size being Rs.300. Within just a span of 3 months, this laundry app has around 3,500 downloads.

When you have seen all the details and costing to build a laundry app then what more do you want? Get started with enabling your laundry business on mobile today and be the part of organized market as well as boost your business.

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