talent recruitment

Overcoming Bias and Meeting the Challenges of Talent Acquisition and Retention

We tell you how work environment is no longer about perquisites and remuneration but about value propositions
Overcoming Bias and Meeting the Challenges of Talent Acquisition and Retention
Image credit: Shutterstock
Guest Writer
VP-Human Resource, Sun Life Financial Asia Service Centre, India
4 min read
Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur India, an international franchise of Entrepreneur Media.

Selecting and retaining the best talent requires that HR managers consciously shed prejudices and practice being objective and rational in their day to day lives. There is a very sound economic argument against job discrimination. Common observation teaches us that many individual decisions by both employers and workers determine the finally agreed upon wage rate or salary for a particular line of work. Now, if an employer decides to remunerate all employees based on the average expectation of productivity of the workforce, there are no incentives for the more capable employees to excel and improve.

High Cost of Discrimination in the Workplace

On the other hand, if salaries are linked to performance then both the employer and the employee stand to gain from increased productivity that can translate into sales or an equivalent money earning opportunity. In practice, a certain component of salary is kept fixed and another component made variable, contingent upon the benefit that increased productivity of the employee brings to the organization. Now if an employer is biased towards a certain advantaged community, such as a white male in early industrial America, and restricts his selection to this community then he compresses his range of options. Not only is he missing out on latent talent, he is foregoing potential benefits and surpluses his organization could have received had he not limited his vision. Further, as the workforce contracts, wage rates go up and in a competitive world this can be disadvantageous.

This is why it makes sense to shun all forms of discrimination – gender, race and caste – if you wish to recruit the most desirable candidate for a job description.

Workplace Diversity and Inclusion

Workplace diversity and inclusion is more of a necessity than a choice because global workforce demographics are changing. In fact, the change in demographics shows a higher proportion of educated and skilled manpower emerging from developing economies and developing communities, who will also be the consumers of tomorrow. So, it is vital that communities learn to integrate in the workplace and allow everyone to gradually climb up the social and economic pyramid.

Aptitude Test Bias

Bias doesn’t end at the level of the recruiting individual. IQ and traditional aptitude tests have shown to be biased toward higher income household urban males. It is important that recruiters, today, continuously stay updated with modern aptitude tests that leave no room for cheating, advantages and attitudinal bias. To do this, your company’s business goals must be very well defined. Trajectories between milestones must be clearly envisioned, skills and productivities clearly identified and a traceable, traversable path should be clearly enunciated.

Technological evolution has often been mentioned as one of the major challenges of today’s hiring process. With automation and heuristics, bias can be minimized. The caveat is that the performance monitoring algorithm is only as unbiased as the programmer. Artificial intelligence in HR does seem to have the capacity to bridge the gaps of asymmetric information between the employer and the employee.

Employee Retention: Putting in place a positive work environment

Lastly, putting in place, an environment that fosters learning by challenge and time-bound growth has been shown to bear fruit when practiced on the right kind of employee. Work environment is no longer about perquisites and remuneration but about value propositions. Think about universally desirable visions and values, career development opportunities, corporate social responsibility and flexible working hours where possible.

As a recruiter, one must learn to be generous and be genuinely interested in other people. Start a negotiation by building on common ground. Even when you have to reject a candidate, explain things in a manner that the other person is able to understand and agree.

More from Entrepreneur

Grow Your Business at Entrepreneur LIVE! Join us on Nov. 16 in Brooklyn, NY, to learn from legends like Danica Patrick and Maria Sharapova, pitch our editors, meet with investors, and potentially walk away with funding!
Register here

One-on-one online sessions with our experts can help you start a business, grow your business, build your brand, fundraise and more.
Book Your Session

In as little as seven months, the Entrepreneur Authors program will turn your ideas and expertise into a professionally presented book.
Apply Now

Latest on Entrepreneur

My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.