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One Degree Of Restoration

The first graduate of Servpro's new program is ready to clean house.

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This story appears in the November 2000 issue of Entrepreneur. Subscribe »

There's a great deal of weight resting on Doug Williams' shoulders these days, but nothing the Servpro franchisee can't handle. After becoming the first person to complete the cleaning and restoration company's new Career Path Program, Williams now has the unenviable task of trying to set the standard for future graduates by building his Redding, California, franchise into a success. "I can't fail," he says. "I have people counting on me and monitoring how well I do."

Prior to becoming a franchisee, Williams, 32, worked in Portland, Oregon, as an insurance marketing representative for Servpro. After five years of learning the franchise system and helping supply the public with immediate mitigation to property damaged by fire and water, he knew operating his own franchise was what he truly wanted. The Career Path Program served as the perfect channel to reaching his goal.

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