Spreading Holiday Cheer To Your Customer, Part 2

Read why a simple smile can make a difference during the hectic shopping season.
1 min read
Opinions expressed by Entrepreneur contributors are their own.

The following are some simple courtesies that can create goodwill with your customers:

  • Set business hours that accommodate a variety of working schedules.
  • Make sure your merchandise is clearly marked and neatly displayed.
  • Remember the names of your customers, ask how they're doing and give them individual attention.
  • Offer a variety of payment options, such as credit cards, installments, checks, cash or personal accounts.
  • Follow up with your customers after each sale to ensure that everything is satisfactory.
  • Smile warmly and often, listen attentively, and regularly and sincerely say "thank you."
  • Your marketing efforts can be as hard-hitting and exact as a Sampras serve, but without the spirit of goodwill and courtesy to reinforce their message, they provide a hollow victory.

See our tip on Wednesday, October 25 for part 1 of this article.

More from Entrepreneur
Our Franchise Advisors are here to help you throughout the entire process of building your franchise organization!
  1. Schedule a FREE one-on-one session with a Franchise Advisor
  2. Choose one of our programs that matches your needs, budget, and timeline
  3. Launch your new franchise organization
Make sure you’re covered if an employee gets injured at work by
  • Providing us with basic information about your business
  • Verifying details about your business with one of our specialists
  • Speaking with an agent who is specifically suited to insure your business
Make sure you’re covered for physical injuries or property damage that occur at work by
  • Providing us with basic information about your business
  • Verifying details about your business with one of our specialists
  • Speaking with an agent who is specifically suited to insure your business

Latest on Entrepreneur