How B-Schools Can Prepare Students For a Tech Driven Finance Industry
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When the first industrial revolution happened, capital was considered to be the most important resource before knowledge took over. It was recognized that knowledge is a resource and its impact on organizational knowledge was immense. Undoubtedly, knowledge is power but knowledge keeps changing its forms. Knowledge about finance ruled the industry for decades but an era has commenced where technology could rule finance to a large extent. It might seem trivial right now, could be a ‘must have’ few years down the line.
Developing the Right Skill
There is no denying the fact that employability of MBA students barring few good B-schools, has seen a declining trend. This is truly indicative of the quality of students which are entering the job market. Quality is impacted predominantly due to lack of skills. In the past few years, technological advancements have happened quickly, leaving no place for ‘wait and watch’ or ‘trial and errors’. Successful organizations are the ones who have been able to go with the flow, embracing the change and putting it to the best of their advantage. A tech driven industry needs tech driven professionals too. Thus, it is the responsibility of B-schools to prepare students for technology disruptions like artificial intelligence, blockchain, automation, and big data which can be used for creating new business models and acclaimed innovations and most importantly, their application.
Emphasizing On Application Of Concepts
B-schools face two types of issues while training finance students. First, many of them are from non-finance educational background, so, getting them acquainted with the domain knowledge is important. Second, those from the finance background are too confident that they know it all, so ‘unlearning and learning’ for them is critical. With the advent of technology, both these clusters need to be trained on understanding finance with technology in the forefront and the real challenge lies here. Take an example, in order to understand how the application of blockchain could modify the scope of audit even for a statutory audit, the student should first understand how systems audits are done and should then be able to apply this knowledge in the context of block chain to arrive at meaningful results. While both concept and applicability of the concept is important, a skill set to execute the same is paramount.
The real gap lies in the application of concepts. Usually students are unable to relate a concept to real-life. This skill can be developed by making them discuss more about recent articles and creating an understanding of what the business needs. Students should be taught to be agile and have the right attitude to embrace change. Thinking differently should be encouraged. Data is only as good as the skills of the interpreter. If a student is given customer data on credit cards, multiple inferences can be drawn out of it using analytics. Students should be trained on data mining and predictive modelling techniques to interpret the data set. When Ola launched in-trip insurance for riders @ INR 1, they would have analyzed their data to arrive at this value. Although the amount seems miniscule, the same would have a positive impact on its bottom line but this was only possible when someone analyzing this data was able to capture it.
Encouraging Decision Making Using Analytics
Encouraging decision making with the use statistics is helpful as a good understanding of these tools will help students perform longitudinal analysis better and also help them interpret results using analytics better. Tableau needs an understanding of statistical tools for decision making. Training on these tools will make students swift, alert and quick perform to number crunching.
A formal course on fintech must be launched and discussions in class should be focused on existing vs future technologies to explain the fintech landscape. Although good B-schools are already doing it, more fintech events can be organized where the industry shares their perspective and fresh inputs from young minds is encouraged.
Three decades ago, when computers were introduced in banks, SBI employees went on a strike assuming there would be layoffs due to the machine. Gradually when they were trained to work on computers, they realized it was a blessing and those who managed to upgrade themselves never faced the axe. Every time a new technology is introduced, there are redundancies in the system which need to be addressed. Students should be made to understand how these redundancies can be overcome. B-school should help students identify the gap and focus on developing the skill set so that once they join the workforce, they are an asset to the organization (which they want to retain for long) and not a liability which they want to get rid of. It is needless to say that the millennials are already tech-friendly due to early exposure to gadgets like smart phones, e-commerce, and online banking sites. ‘The iron is hot; the need is to hit it at the right time to shape better careers.’