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.And Arbitrated Justice For All

So long court: The scales have tipped in favor of alternative dispute resolution.

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This story appears in the December 2000 issue of Entrepreneur. Subscribe »

Frustrated by how long it takes to get your lawsuit through the courts so you can get on with your life? How about hiring your own judge? That's essentially what happens when you submit a dispute to arbitration. Like mediation, which we discussed last month, arbitration is a form of alternative dispute resolution (ADR) that can be used to resolve disputes faster and less expensively than going to court. But while mediation involves hiring a neutral mediator to help you and the other party work out your own so-lution, arbitration is for those times when you just can't reach an agreement even with the help of a mediator.

Many companies have suppliers, employees and major customers sign agreements stating that any dispute that cannot be resolved through negotiation or mediation will go to binding arbitration. The parties agree on the arbitrators, typically people familiar with the industry, and effectively hire these people to serve as judges. The decisions they make are final.

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