The Road Ahead
A look at 2001 and beyond
If you travel a lot, you'd probably rather forget 2000. Airline passenger complaints and flight delays reached record levels. Plus, prices for nearly every travel-related consideration climbed.
Will 2001 be any better? Maybe, maybe not. Anna Magliacano, a senior travel analyst for ShareMax in Parsippany, New Jersey, predicts the hotel business will experience its "highest level of profitability in more than a decade" next year, thanks to higher room rates.
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