Road Notes
This story appears in the February 2001 issue of . Subscribe »
Uniglobe.com has launched a travel shop on its Web site that offers travel-related merchandise. Get event tickets, make restaurant reservations and buy luggage at the store.
Biztravel.com has added Japan Airlines to The Biztravel Guarantee, the customer service promise that guarantees its own customer service performance as well as the on-time performance of select airline carriers. Passengers who book a flight on Biztravel.com receive financial refunds ranging from $25 to $200 for inconveniences, including flight delays, loss of luggage, meal selection and the failure to honor seat assignments.
Christopher Elliott is a writer in Annapolis, Maryland. Contact him at www.elliott.org.
