Is it illegal to have your ticket checked at the supermarket?

Profeco could fine 834.15 and up to 3,262,498.76 pesos and the supermarket must compensate for damages if the commission of a crime cannot be proven.
Is it illegal to have your ticket checked at the supermarket?
Image credit: Depositphotos.com

Grow Your Business, Not Your Inbox

Stay informed and join our daily newsletter now!
Entrepreneur Staff
2 min read
This article was translated from our Spanish edition using AI technologies. Errors may exist due to this process.

Many supermarkets, especially price clubs, check your ticket before leaving their facilities to confirm that an excess product is not leaving. However, according to a Money in Picture report , this measure could be illegal.

According to the site, articles 9 and 10 of the Federal Consumer Protection Law (LFPC) , suppliers of goods or services are prohibited from taking actions that violate the freedom or safety of consumers, under the pretext of registration or ascertainment.

For example, article 10 “is prohibited for any supplier of goods or services to carry out actions that threaten the freedom or security or personal integrity of consumers under the pretext of registration or investigation. In the event that someone is caught in the flagrant commission of a crime, the suppliers, their agents or employees will limit themselves, under their responsibility, to without delay bringing the alleged offender to the disposal of the competent authority. The infringement of this provision will be sanctioned in accordance with the provisions of this law, regardless of the reparation of non-material damage and compensation for the damages caused in the event that the crime charged is not proven. "

In the event that a customer is caught stealing, supermarket employees should only limit themselves to putting the alleged offender at the disposal of the corresponding authorities.

If the supermarket continues with the review of customers, the Federal Consumer Prosecutor's Office (Profeco) could fine 834.15 and up to 3,262,498.76 pesos and the commercial site must compensate for damages caused if the commission of a crime cannot be proven.

With information from Grupo Imagen.

More from Entrepreneur
Our Franchise Advisors are here to help you throughout the entire process of building your franchise organization!
  1. Schedule a FREE one-on-one session with a Franchise Advisor
  2. Choose one of our programs that matches your needs, budget, and timeline
  3. Launch your new franchise organization
Discover the franchise that’s right for you by answering some quick questions about
  • Which industry you’re interested in
  • Why you want to buy a franchise
  • What your financial needs are
  • Where you’re located
  • And more
Make sure you’re covered for physical injuries or property damage at work by
  • Providing us with basic information about your business
  • Verifying details about your business with one of our specialists
  • Speaking with an agent who is specifically suited to insure your business

Latest on Entrepreneur