This story appears in the
March 2001 issue of
Entrepreneur.
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If you want to know how owners really feel about their new cars,
Internet chat groups give you the low-down. Several forums posting
car owner comments are available now, and coming later this spring
and in early summer are online discussion groups from J.D. Power & Associates and
Kelley Blue Book.
One hot site is the "Town Hall" at www.edmunds.com. There, you can swap
likes and dislikes about the entire range of cars, pickups and
minivans in a free-for-all fashion. The site displays feedback and
advice from owners who give you pros and cons from their own
experiences.
Other Web sites include www.a-car.com (which has message boards
on motorcycles as well as on cars and trucks), www.carforums.com and http://carpoint.msn.com. Topics
revolve around vehicle modifications, airbags, tires, alternative
fuels and antilock braking systems, and you can find information
such as how turbochargers work.
Posting a query is easy if you leave your name and e-mail
address.
Jill Amadio has reported on the automotive industry for 23
years as an editor and consultant.