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This story appears in the March 2001 issue of Entrepreneur. Subscribe »

For most of Buck's Unpainted Furniture Inc.'s 41 years of operation, the manager of each location has done the hiring for his or her store. But things at the 40-employee retailer in Minnesota's Twin Cities area have recently changed. Now all hiring is done by a new human resources department operating out of Buck's Bloomington headquarters.

"We had some industry people come in and look at us, and this was one of the first things they recommended," says vice president Ray Buck, 50, one of four brothers who together run the company their parents founded.

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