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Do changes at the IRS really mean better service for you?

This story appears in the April 2001 issue of Entrepreneur. Subscribe »

The IRS recently completed a full-scale reorganization in an effort to make its service more taxpayer-responsive.

The system of dividing taxpayers by geographic region has been replaced by four categories classifying taxpayers by specific groups that have common needs: individual taxpayers, small-business owners and the self-employed, large and midsized businesses, and tax-exempt and government entities. The small-business/self-employed division (SB/SE) is headquartered in New Carrollton, Maryland. It oversees more than 45 million taxpayers who are self-employed or small-business owners who have assets of less than $5 million.

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