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Sharpening Up Your Retail Location

If you want customers coming back again and again, here's what you'll need to do.
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Got a retail location? Ask yourself these questions to make sure your store has the "eye appeal" it needs to keep customers returning to shop:

  • Are your shelves clean and neat? Is merchandise displayed so people can see it easily?
  • Is the area around your cash registers or terminals clean and orderly?
  • Can you find forms, packaging and related materials quickly and easily?
  • Are light fixtures clean, bright and working properly?
  • Is there plenty of room between counters and shelves so aisles are wide and free of barriers?
  • Are glass surfaces clean and floors vacuumed or swept and scrubbed regularly?

Excerpted from Start Your Own Business: The Only Start-Up Guide You'll Ever Need

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