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Payment Reminders

Make customer contact to avoid needing collections.

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Try this proactive approach to prompt a customer to pay faster: About 10 days before payment is due, call to ask if the customer received the bill. Make sure he or she is satisfied with the product; then ask politely, "Do you anticipate any problems paying your bill on time?"

Excerpted from Start Your Own Business: The Only Start-Up Book You'll Ever Need