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"Good Thinking" (July) was a superb article. Managers should let their employees do their own thinking. They should strive to bring out the creative side of their employees; you never know what they may come up with.
Brainstorming is good, and we have found that using an off-site location to brainstorm various ideas for making our business run better is very helpful. It's good to get employees involved and to take the time to listen to their ideas, document them, and then in a group session discuss the ideas and see how they can be implemented.
Joe Audello, Manager
Alfred Randell, Assistant Manager
Joe Soyo's Hairstyling Design Co.
Concord, California
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