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Outside Chance

Less staff, same work? You can still get it done with outsourcing.

This story appears in the September 2001 issue of Entrepreneur. Subscribe »

Struggling to find ways to redistribute tasks once held by laid-off full-timers, business owners are taking a renewed interest in outsourcing. Even those in less dire straits are considering it as a way to focus their businesses on core competencies. According to Input, an Internet market research firm, the business process outsourcing market will reach $34 billion by 2004.

"The reason you outsource is you get [services] better and faster and cheaper," says Peter Bendor-Samuel, founder and CEO of the Outsourcing Center, an online resource for businesses, and author of Turning Lead Into Gold: The Demystification of Outsourcing (Executive Excellence).

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