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In the Out Door

Does outsourcing leave your computer system wide open to hackers?

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This story appears in the November 2001 issue of Entrepreneur. Subscribe »

"Shock." That's what Arthur Aveling, president of King Arthur's Tools, which makes woodworking power tools, felt when he saw that his business Web site had been defaced. In June, a hacker hit KATools.com and scrawled the message "HACKED by aLph4Num3Ric" across the top of the home page. Aveling, 54, was alerted to the problem by a customer, contacted his hosting service, and discovered that a password had been compromised.

"I'm fortunate in that they didn't do much damage," says the Tallahassee, Florida, entrepreneur. "The dislocation was only temporary. We never lost any orders. We never lost any business." KATools.com was back to normal with a new, more complex password in place within 48 hours. Aveling's site was just one of hundreds that were hacked that week, according to SafeMode.org, a site that tracks and archives Web site defacements.

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