It Figures 11/01
An increase in health promotion programs, the effects of poor customer service and more
of all sizes have increased their interest in keeping employees well. Ninety-two percent of companies offer health promotion programs, up from 88 percent of companies offering similar programs in 1995.
The Average Cost
of recruiting a customer is steadily dropping for online retailers. This drop has continued even during the current dotcom bust, which spells good news for the e-commerce businesses that survived.
SOURCE: Hewitt Associates
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