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Swimming in IT

Surveys show your techies are up to their necks in work and going under. Toss 'em a life raft or something, will ya?

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This story appears in the November 2001 issue of Entrepreneur. Subscribe »

Techies work hard-maybe too hard. When technology site Tech Republic.com surveyed nearly 4,000 tech workers in February, 67 percent claimed they worked too much, and 81 percent felt they lacked work-life balance. Their reasons are even more startling. About 40 percent cited understaffing, and 18 percent said management didn't understand how much time their tasks really took.

Ann Estabrooks, founder of Catapulta LLC, a Durham, North Carolina-based consulting firm, blames this strain on "scope creep": when companies' lack of planning forces their IT staffs to juggle too many things at once. "Nobody ever stops to ask 'What can we do to best support you? Are you burning out?'" she says. "[Managers] just keep piling it higher and deeper. There need to be processes in place that support these people."

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