Shakey's Delivers "Triplets," Hopes to Quell Franchisee Unrest

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Garden Grove, California-Shakey's Inc. unveiled a multifaceted revitalization plan intended to reverse decades of mismanagement at the 73-unit pizza chain. The improvement program includes new interior and exterior designs; new purchasing agreements; updated operations standards and training manuals; revamped marketing strategies; and new menu items like Triplets, an assortment of finger foods with dipping sauces.

The company also introduced James Kim, the chain's first new franchisee in eight years. -Nation's Restaurant News

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