Subscribe to Entrepreneur for $5
Subscribe

Take It In for a Tuneup

A marketing change could put the wind back in your sales.

By
This story appears in the May 2002 issue of Entrepreneur. Subscribe »

When you're at the top, there's nowhere to go but down. Although this was the predicament wind-chime maker Island Winds reached at the end of its decade-long monopoly, never underestimate the power of perception.

As competitors' lighter, polished wind chimes began to dominate the market, Island Winds owners Peter Baker and wife Melissa Brownlow were about to abandon Peter's brother's original heavy stainless steel design. But then vacationer Doug Hall stopped by the Prince Edward Island storefront. Founder and CEO of Eureka! Ranch, a Cincinnati think tank that teaches corporations creativity, Hall proposed touting the unique differences of Island Winds' durable chimes--including their lifetime guarantee. Baker, 49, felt a renewed vigor and set out to do just that.

Continue Reading With an Entrepreneur Subscription Now 40% Off—Use Code SAVE40

Become a member to get unlimited access and support the voices you want to hear more from. Subscribe to Entrepreneur for just $49/year $29/year.

Not ready for an annual subscription?
Get 3 months free with code ZENDESK

Presented by zendesk

Not ready for an annual subscription? Get 3 months free with code
 ZENDESK