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Whale Watching

If you have an employee named Shamu, you may already know this stuff. Otherwise, read on.

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This story appears in the June 2002 issue of Entrepreneur. Subscribe »

Ken Blanchard, co-author of the classic The One Minute Manager (Berkley Publishing Group), knows something about building teams. He wrote his most recent book, Whale Done! The Power of Positive Relationships (Simon & Schuster), with three people, Thad Lacinak, Chuck Tompkins and Jim Ballard. Whale Done! tells the story of a fictional business manager who discovers that if he treats employees as trainers do a whale-with positive reinforcement-he gets positive results. We asked Ken for insight about positive relationships. Fortunately, he gave us more than a minute.

What's the one thing you hope entrepreneurs get out of this book?

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