Management Buzz 11/02
Why understanding your tech employees is important; a building that inspires invigorating interchanges
The "Huh?" Factor
Talking to a techie requires two sets of skills. The first barrier is understanding their language: CAT 5, DSL, VPN, etc. Once you're past that roadblock, you've got to distill the business benefits. Don't expect proficiency in the first area to help you understand your techie's explanation of the second.
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