My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.

Keep 'Em Coming

Using follow-up to generate repeat business
1 min read
Opinions expressed by Entrepreneur contributors are their own.

Effective follow-up begins immediately after the sale when you call the customer to say "thank you" and find out if he or she is pleased with your product or service. Beyond this, there are several effective ways you can follow up to ensure your business is always on the customer's mind.

For example, let customers know what you are doing for them. This can be in the form of a newsletter mailed to existing customers, or it can be more informal, such as a phone call. Whatever method you use, the key is to dramatically point out to customers the excellent service you are giving them.

Excerpted from Grow Your Business

How Do You Choose Just the Right Niche for Your Ecommerce Business? A Checklist