If you work your employees to the bone and still aren't seeing any rise in productivity, speed may not be the only answer.
Ever since scientific management guru Frederick Winslow Taylor started timing assembly-line workers with a stop-watch in the 1800s, there's been a push to work faster.
Today, many employees are slaves to the clock. For employers, meanwhile, it's tempting to push the envelope, especially when they can't raise prices. Why require employees to take 120 calls per day when they can handle 140? Why should they make 10 widgets per hour when they can make 16?
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