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It Figures 04/03

How many people are using the Internet, customer service calls and more

By
This story appears in the April 2003 issue of Entrepreneur. Subscribe »
Only

15%

of cell phone subscribers use their mobile phones as their primary service.

SOURCE: Cellular, Telecommunications & Internet

24%

of small- business owners have caught employees stealing or have suspected it.

SOURCE: Greenfield Online

The fastest-growing group of broadband users people ages 55 to 64 increased

78%

in 2002.

SOURCE: Nielsen/Netratings

45%

of Internet retailers say time wasted investigating e-fraud costs more than the actual loss in revenues.

SOURCE: Cybersource

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