How to Handle an Uncomfortable Situation

What to do when your group presentation turns ugly
1 min read
Opinions expressed by Entrepreneur contributors are their own.

This only happens on very rare occasions. But no matter what happens, keep your cool. If you get a hostile question or comment, thank the person for sharing his thoughts with you, then deal with it just like you would handle an objection. If the whole room starts twitching in their seats, stop your pitch and ask them if you've said something wrong, then correct your misstatement.

Excerpted from Creative Selling: Boost your B2B sales

More from Entrepreneur

Learn to be a better leader and develop successful marketing and branding strategies with Dr. Patti Fletcher's help.
Jumpstart Your Business. Entrepreneur Insider is your all-access pass to the skills, experts, and network you need to get your business off the ground—or take it to the next level.
Starting, buying, or growing your small business shouldn’t be hard. Guidant Financial works to make financing easy for current and aspiring small business owners by providing custom funding solutions, financing education, and more.

Latest on Entrepreneur