Management Buzz 07/03
Protecting your telecommunications services from hijackers; trimming your expenses
Telecommunications slamming and cramming is back, with new twists on an all-too-tiresome theme. Complaints about hijacked phone accounts (slamming) and unauthorized add-on charges (cramming) have increased in the past few months, according to FCC officials. Even entrepreneurs wise in the ways of buying telecommunications services can be fooled by the latest scams.
Marc Goldman, president of Web services consulting firm Goldbar Enterprises Inc., in Briarcliff Manor, New York, tried last February to switch his long-distance service from AT&T to a new competitor. Shortly after the competitor took over the account, it mysteriously reverted to AT&T--a case of reverse slamming.
Continue reading this article -- and everything on Entrepreneur!
Become a member to get unlimited access and support the voices you want to hear more from. Get full access to Entrepreneur for just $5!