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This story appears in the April 2004 issue of Entrepreneur. Subscribe »

Are there days when it feels like all you do is read and answer e-mail? That's not surprising: Researchers figure we each spend three or more hours doing it every day.

The Radicati Group, a consulting and market research firm, reports that the average knowledge worker now receives about 81 legitimate e-mails daily (not counting spam) and sends 29. But 110 is just an average; the higher you are in an organization, the more communicating you do. According to The Radicati Group, executives and other managers-including entrepreneurs-deal with twice that number of e-mails per day.

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