What Live Chat Can Do for You
They've got questions, you've got answers. Now you can reach out to your prospects and keep them happy with live chat on your site.
Have you ever been lost on a website while hunting for information? Your own website visitors might be experiencing the same frustration, but with live chat, you can help them while taking customer service to a new level.
Once it's integrated into your site, live chat can be initiated by visitors or your company. For visitor-controlled communication, visitors click on a button or link to launch a pop-up chat box. Consider labeling it "Live Help" to let visitors know you're standing by.
Continue reading this article - and everything on Entrepreneur!
We make some of our best content available to Entrepreneur subscribers only. Become a subscriber for just $5 to get an ad-free experience, exclusive access to premium content like this, and unlock special discounts.
Entrepreneur Editors' Picks
Crypto Doesn't Have to Be Serious. Just Ask This Comedian Who Organized a Conference About Failure in the Industry.
Want to Succeed? Turn Your Fixed Mindset Into a Growth Mindset.
Google's CEO Is Asking Employees 3 Simple Questions to Boost Productivity
'Greatest Storyteller Wins.' Katy Perry on the Surprising Link Between Pop Stardom and Entrepreneurship.
The 5 Personalities You Meet in a Coworking Space
'Man's Best Friend' — and Investment: The Thriving Industry of Pet-Related Franchising