Up VoIP Creek
Have an emergency plan while VoIP providers work on 911 shortcomings.
VoIP's lack of landline-class emergency services didn't seem that big a deal initially--tall phone-bill savings overshadowed the problem. Then a couple of Vonage customers dialed 911 and didn't get an emergency response.
Within days, state attorneys general had filed consumer-protection lawsuits against Vonage, and Congress introduced new bills to tax VoIP. The FCC told internet phone companies to have landline-grade emergency services by November.
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