For the past few months, I've sensed a decline in engagement among my staff. I'd say about half of them seem significantly less energetic and motivated now than they did earlier this year. Because it's such a large percentage of my staff, I can't fire them all. And I'd prefer to inspire rather than fire them anyway. Is it my fault? What can I do?
The other day was very intense and stressful, and an incident arose that led me to yell at an ordinarily productive employee. In fact, this employee is one of my superstars. Although I felt at the time that I was in the right, it may negatively affect our working relationship in the future. When does a well-deserved reprimand from a boss cross over into inappropriately reaming someone out?