About Andrew Reid
Andrew Reid is the founder and CEO of Rival Technologies. Based in Vancouver, Rival's platform enables companies to create mobile communities they can engage for insights. Reid also founded Vision Critical and is a YPO member.
More From Andrew Reid
Transparency and empathy build trust and create a sustainable competitive advantage for your company.
Why Alignment Between CX, Marketing and Insights Is Critical to Creating Ongoing Customer Relationships
As a brand, you're only as good as your last customer interaction.
Asking the right survey questions is only half the battle.
In our push to better understand the customer experience, market researchers need to be put themselves in the game too.
At the core of market research is a simple question: Do the people you talk to trust you?
Marketers need to proceed with caution and empathy.
Let's bring the fundamentals of human relationships to the technologies we're building.
Collaborating will improve transparency and effectiveness.
News and Trends
A new app called Squad now lets users share their phone screens rather than their faces.
The challenges of the race forced teammates to rely on each other and overcome obstacles to reach the finish line.
Bucking convention is part of the reason we became entrepreneurs in the first place.
Staying authentic at scale can be a challenge, but it's far from impossible.