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Debra Phillips

Characters Count

In a more discerning market, not any old character will do.

Charm School

A crash course in charisma

Book 'Em

Battle of the sexes and the shape of things to come.

True Colors

Making it with the shades.

Match Game

How to get customers seeing double.

Match Game

How to get customers seeing double

Sliding High

Downward mobility is on the rise.

Street Wise

Courting a community presence.

Spinning Tales

Story time is back--and we're not kidding.

Blame It On Rio

South America rises again.

Dog Gone

Teaching an old product new tricks.