More From Doug and Polly White - Page 6

Planning

Is Planning Your Bugaboo? 5 Steps to Keep Your Startup on Track

Fire up that Excel spreadsheet, and get started breaking down tasks so you can actually complete them.
Customer Relationship Management

5 Tips for Dealing with Unhappy Clients

If you simply demand pay, you will have won the battle and lost the war.
Diversification

Risky Business: Should You Diversify?

Do you suffer from 'magpie' syndrome, always chasing after the next shiny object? Think carefully before you do.
Termination

Have to Terminate an Employee? Here Are 5 Best Practices.

Important points include minimizing the departing staffer's embarrassment -- and keeping an eye on his or her actual departure.
Direct Mail

5 Tips for Direct Mail Marketing

Direct mail should be a never-ending cycle of testing and learning. Are you ready to start?
Setting prices

How to Calculate 'Breakeven'

Follow these steps carefully. If you miscalculate, you're poised to make all kinds of bad business decisions.
Setting prices

Understanding the Difference between Gross Margin and Markup

Does your head explode trying to figure out your smartest price? Help is on the way.
Job Interview

What Does a 'Realistic Job Preview' Entail?

In one example, candidates for a job that entailed stacking boxes did just that, to understand what they were in for.
Customer Service

Customer Service Lessons Learned on the Road

What's the difference between how you're treated by a) an airline and b) a car rental company. Sometimes, a lot.
Startup Tips

4 Tips for Stopping Unprofitable Growth

As a business grows, its costs should increase more slowly than its revenue. If yours aren't, time to retool.
Job References

When Hiring, Give Negative References More Weight

Hiring isn't an exact science. However, calling former employers can be helpful, if you are willing to listen.
Making Decisions

How to Use Net Present Value Analysis

Got a big business decision to make? You can 'do the math,' literally, to get some important insights.
Reputation Management

How to Change Your Poor Personal Reputation at Work

One particular executive found out that his direct reports labeled his office 'the Gates of Hell.'
Decision Making

Try 'Grid Analysis' for Your Next Complex Decision

Who knew that a couple of lines on paper, or an Excel spreadsheet, could help you decide that upcoming crucial move?
Business Debt

Should Your Company Have Debt?

Did you know that at a certain level of earnings, debt will increase your ROE, or return on equity?
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