More From Gaurav Singh
Technology
AI-Driven Customer Retention Strategies For Banks
Banking customers are generally not satisfied with their service. A study by FIS found that only 23 per cent of customers are happy with their banking service
Technology
BFSI Turning To AI, Moving From SMS To Omnichannel Chatbots
AI is transforming every aspect of our lives and it's quite prominent in the banking industry. Today, with the help of omnichannel chatbots, customers enjoy seamless and personalized service across every touchpoint