About Ilenia Vidili
Ilenia Vidili is a customer-centricity advisor, keynote speaker, author. She’s been advising business leaders on how to embrace customer-centricity as the key that unlocks the future of businesses. Her new book ‘Journey to Centricity’ is out in spring 2021. She worked with NEC, Bayer, ARM and more.
More From Ilenia Vidili
Customers
Customer-Centricity as a Business Mission
While it is a widely spread board-room buzzword, the reality is that it is not as widely applied. Customer-centricity is easier said than done.