Author, Business Etiquette Expert and Founder of The Protocol School of Palm Beach
Jacqueline Whitmore is an etiquette expert and founder of the Protocol School of Palm Beach in Palm Beach, Fla. She is the author of Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals (St. Martin's Press, 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, 2005).
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8 formas de recibir un cumplido con gracia
Todo el mundo quiere elogios, pero las personas agradables suelen ser inadvertidamente groseras cuando los reciben.
6 Instances When Nicely Saying 'No' Benefits Your Business
You can't be available for big opportunities if you say 'yes' to every little thing.
Hillary Clinton and the Etiquette of Issuing a Proper Apology
The Democratic presidential nominee has done a reasonably good job of dampening the uproar she sparked by labeling of half of Trump supporters "deplorables.''
The Business Benefits of the Handwritten Letter
Somehow, the countless emails people write now seem unlikely to be read a century from now like we read the letters people penned long ago.
5 Ways to Develop the Poise That Defines a Business Leader
Leaders who are gracious when times are calm are likeliest to remain poised in crisis.
5 Ways Volunteering Helps You Do Well While Doing Good
People helping the community because they have a giving heart are just the people you want to do business with.