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Jennifer Goforth Gregory

Jennifer Goforth Gregory

More From Jennifer Goforth Gregory

Growth Strategies

5 Secrets to Painless Returns

Setting up a separate return line and training employees can increase customer satisfaction and lessen headaches for your staff in the post-holiday season.
Growth Strategies

5 Common Ecommerce Returns Mistakes

Having a clear return policy and having a process for handling returns can reduce revenue loss and increase customer satisfaction.
Growth Strategies

6 Simple, Low-Tech Ways to Reduce Shoplifting

Lighting and personal greetings are among the low-tech ways you and can make your store less attractive to thieves.
Growth Strategies

6 Tips to Reduce Employee Theft

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Growth Strategies

5 Ways Tech Is Stopping Theft

Thieves' jobs just got harder with technologies tracking everything from store displays to people's faces.
Starting a Business

4 Ways to Prevent Gift-Card Theft

Nearly 80 percent of retailers have been a victim of gift-card fraud. Don't let your store be the next victim.
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3 Ways to Boost Your Social ROI

These free tools and tested techniques can help you increase your return on your social investment.
Growth Strategies

Ways to Get More From Fleet-Management Software

Learn the five ways this tool can increase efficiency and customer satisfaction.
Growth Strategies

Holiday Shipping: Plan Now for Last-Minute Shoppers

By strategizing this summer, you can be prepared for December's rush deliveries.
Growth Strategies

6 International Shipping Mistakes and Ways to Avoid Them

Careful preparation can save you money and time at the border when shipping outside the U.S.
Growth Strategies

3 Lessons About Pricing From A&E's Storage Wars

What the popular show about bidding on storage units can teach you about getting the best price.