Keith Smith

Entreprenuer and CEO, Big Door
Keith Smith is BigDoor's co-founder and CEO. He writes about loyalty building, loyalty best practices for enterprises, customer engagement, management and startups
Reciprocal Loyalty -- the Best Way to Acquire and Retain Customers
Customer Loyalty

Reciprocal Loyalty -- the Best Way to Acquire and Retain Customers

Some companies cultivate and win consumers' support by thanking and rewarding them for their online engagement.
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