Manish Srivastava

Co-Founder/CTO, LitmusWorld

About Manish Srivastava

Manish Srivastava is dedicated towards providing a best-in-class technological platform to aid organizations create a customer experience that helps them ace the competitive edge and shift the focus from a "leaky-bucket" approach to a customer retention strategy.

 

More From Manish Srivastava

digital transformation

North-Star to Digital Transformation - The CX Route

The success of CX programs requires a strong senior management mandate including the CIOs, as, by the nature of it, the program cuts across functional boundaries and impacts almost all processes within the organisation