More From Mark Henricks
Know your place in the value chain--and make your product or service stand out.
Using metaphors can change the way you--and your customers--perceive your business.
Work with your competitors--not against them--and soon you'll be succeeding with the enemy.
Learning to be flexible in any situation can be the key to effective leadership.
Want to make your products and processes foolproof? Try a little poka-yoke.
Everything old is new again in the now trendy world of secondhand stores.
Is something holding your company back? Constraint management helps you break loose.
Can accepting contradictions make you a better businessperson?
Does dressing down send productivity up?