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Mark Henricks

More From Mark Henricks

Extra Credit

Know your place in the value chain--and make your product or service stand out.

In Other Words

Using metaphors can change the way you--and your customers--perceive your business.

Joining Forces

Work with your competitors--not against them--and soon you'll be succeeding with the enemy.

Flex Time

Learning to be flexible in any situation can be the key to effective leadership.

Make No Mistake

Want to make your products and processes foolproof? Try a little poka-yoke.

Golden Oldies

Everything old is new again in the now trendy world of secondhand stores.

Full Steam Ahead

Is something holding your company back? Constraint management helps you break loose.

Paradox Found

Can accepting contradictions make you a better businessperson?

Informal Wear

Does dressing down send productivity up?