Ray Silverstein is the president of PRO: President's Resource Organization , a network of peer advisory boards for small business owners. He is author of two books: The Best Secrets of Great Small Businesses and the new Small Business Survival Guide: How to Survive (and Thrive) in Tough Times . He can be reached at 1-800-818-0150 or ray@propres.com .
About Ray Silverstein
More From Ray Silverstein
Ready For Anything
Is Your Ego Becoming a Liability?
The best leaders know how to check their ego at the door.
Ready For Anything
Good People Make Good Leaders
Sometimes the simplest management strategies are also the most effective.
Ready For Anything
Courageous Leadership
You have to be fearless if you want employees to rally behind you and your business.
Ready For Anything
Work On--Not In--Your Business
Delegating tasks and learning to let go could be the key to business growth.
Ready For Anything
Great Minds Don't Think Alike
Strategies for cultivating a free-thinking, collaborative company culture
Ready For Anything
Great Leaders Inspire Trust
If people don't trust you to follow through, they simply won't follow.
Growth Strategies
4 Ways to Gain Customer Loyalty
Stand out on the cheap with superior customer service.
Growth Strategies
Survey: Entrepreneurs are Optimistic
Two-thirds of respondents report remaining positive regarding the economy.
Ready For Anything
Create an Action Plan Now
Survive the economic downturn by setting attainable goals.
Ready For Anything
See Your Business with Fresh Eyes
In tough times, you need to look for new opportunities.
Ready For Anything
A Guide to Payroll Cuts
It's a plan you hope you'll never use, but consider these 3 components before you cut payroll.
Ready For Anything
14 Things Smart Leaders are Doing Right Now
Explore ways to improve your business from the inside out. But don't forget to pounce on outside opportunities, too.
Ready For Anything
How to Avoid Occupational Burnout
Take a timeout. Have a life outside your business. Here's what to do if you're headed toward workaholism.
Growth Strategies
Getting More from Your Employees
If you think your workers are motivated without consequences, think again. Being a good leader means providing checks and balances.
Marketing
The Key to Retaining Sales Talent
Good salespeople are worth their weight in gold. That's why it pays to reward them with a pair of golden handcuffs.