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William Bauer - Page 2
Managing Director of ROYCE New York
A business that ignores the numbers is in trouble. A business that ignores its people is doomed.
Cutting prices to stay in business is fatal but giving a good customer a break is just smart marketing.
Every job comes with a pay check, so if you aren't giving your employees a sense of purpose, why is working for you better?
While that superstar you just paid top dollar for is waiting for the next better offer, somebody on your team worries they are going nowhere.
The best way to "manage expectations'' is to honestly tell your customer what you will deliver, when, at what cost, then do it.
If overwork is driving your life off the rails, why are you so certain it's helping your business?
Your employees are your most important customers.
Permanently inking your brand's logo tangibly manifests the aphorism "skin in the game."
I'm 30 years younger than my average employee. We all get along just fine.
How do we define greatness at ROYCE? Loyalty.
Having a clear, organized succession plan often goes a long way towards smoothing the rocky transitional period.
The relentless demands of business blurs the boundary between the thrilling competition and toxic stress.