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3 Tips for Getting Customers to Pay Up

Your customer has the goods, and now they won't pay. What do you do?

By Pankaj Arora • Jan 1, 2011 Originally published Oct 10, 2002

Opinions expressed by Entrepreneur contributors are their own.

(YoungBiz.com) - For your business to survive, you not only need customers, you need paying customers. So, what do you do when a customer already has the goods or services rendered, and the due date on that invoice you sent has come and gone? It's a tight rope to walk.

Your response can run the gamut from a friendly phone call or reminder letter to working out some sort of mutual agreement if it turns out your customer didn't just forget but is actually having trouble paying the bill. You could even choose to go all out and put a collection agency or attorney on the case.

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