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A Surefire Way to Harm Your Business

Revealing concerns about the competition will do your business more harm than good.

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You can damage your business by appearing overly concerned aboutcompetitors. Asking customers and vendors whether and why they dobusiness with other firms may be perceived as a sign of weakness.In the process of pumping customers, vendors and others forinformation, you inevitably reveal your concerns. Be careful not togive away too much proprietary information in the pursuit ofknowledge about others.

Excerpted from Grow Your Business

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