In Strictest Confidence
How to instill faith in yourself--and in employees at the same time.
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Every field has organizations that assemble long strings ofsuccesses, while others seem stuck in endless failure. Harvardbusiness professor Rosabeth Moss Kanter says both are caused by thesame force. ln Confidence (Crown, $27.50), the renownedmanagement writer says some people and groups succeed not becausethey're more talented, but largely because their leaders givethem the confidence to rise to the challenge.
In Kanter's view, confidence rests on three pillars:accountability, collaboration and initiative. Accountability comesfrom setting high internal standards and pursuing them whatever thecost. Collaboration begins with reaching out yourself, thenencouraging others to do the same. Initiative gets going when youpresent your people with achievable steps, then insist onaction.
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